Frequently Asked Questions


Who is a private investigator?

A private investigator, also called a private detective is a person who conducts an investigation to uncover certain evidence. They often work for legal firms, corporate businesses, Government entities and private clients in relation to both criminal and civil matters.

Are private investigators legal?

Yes. However, while choosing a private investigator, you must ensure that you choose a licensed, professional and ethical investigator who follows all codes of practice and laws pertaining to each individual state as well as federally. 

How does Oracle Investigation Services - OIS Global work to provide a private investigation service?

Once contact is made, we arrange a confidential meeting either on the phone or in-person and ascertain the specifics of the matter and discuss the appropriate measures needed to provide an outcome. You are kept updated during each step of the investigation and if warranted, provided with a comprehensive report which will be admissible as evidence where required. 

How long does it take to complete an investigation?

The amount of time required for an investigation purely depends on the type of matter you have requested. Background checks and tracing a location can take a few hours or even days to accomplish, whereas cases where surveillance systems are required, depend on the number of hours you authorize.

Can I ensure that my private investigation is kept secret?

We provide a 100% confidential private investigation service. Oracle Investigation Services – OIS Global are a Government licensed investigation firm which is bound by a strict code of conduct and ethics, as well as numerous state and federal laws.  

What are all the services you provide under private investigation?

Oracle Investigation Services – OIS Global provide Surveillance/Factual/Desktop expertise in the following fields:


Forensic Fraud


Child Safety and Welfare

Workers Compensation

Witness Locating/Skip Tracing 

Process Serving

All Domestic/Private Investigations  


Have a questions that isnt listed here?

Please feel free to give us a call on (03) 9938 7088 and one of our friendly staff members will happily answer any questions you may have.

Contact Us

Have a question? Please feel free to contact us using out contact details below. Your anonymity is our priority.

PO BOX 1350, Blackburn North VIC 3130

M-F: 9am-5pm, S-S: Closed

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